Smart SMS for SME Businesses

Build stronger customer relationships and save valuable time with Text Reload's seamless SMS integration for Xero and other business management tools.

SME business illustration

Transform Your Customer Communications

SME business growth metrics

Modern small and medium enterprises need modern communication tools. Text Reload helps you reach customers instantly with quotes, updates, reminders, and important notifications - all through the channel they check most frequently.

Our platform integrates seamlessly with your existing workflows, making customer communication more efficient, reliable, and measurable.

98%

SMS Open Rate

vs. 20% for email

85%

Fewer Missed Appointments

with SMS reminders

8 Hrs

Weekly Time Saved

per team member

30x

ROI

average return on monthly fee

Connect Your Data Sources

Xero

Fully Compatible with Xero and CSV Imports

Text Reload's powerful data import options automatically sync your customer data, letting you send perfectly timed SMS updates based on job schedules, invoices, and appointments – no manual effort needed!

2-Way SMS Communication

Send SMS directly to clients by selecting customers from your database and engage in real-time conversations.

Quote & Invoice Alerts

Notify customers when new quotes are ready or when invoices are generated.

Regular Service Reminders

Automatically remind customers of recurring maintenance or service appointments.

Communicate in Any Language

Serve your diverse customer base by communicating in their preferred language. Text Reload supports multilingual messaging to help you connect with customers from all backgrounds. Our two-way messaging allows you to select specific customers and engage in real-time conversations, directly from the platform.

Message Preview:

Watch as the same message cycles through different languages:

Multiple Language Support

Send messages in the customer's preferred language, automatically.

Customer Language Preferences

Store language preferences for each customer in your database.

Template Translation

Create message templates in multiple languages for consistent communication.

Unlock Efficiency & Delight Customers

Reclaim Your Time

Automate routine customer messages. Free your team to focus on delivering excellent service.

Direct Client Communication

Select specific customers and engage in two-way SMS conversations directly from the platform. Build relationships through personalized interactions.

Bank-Grade Security

Protect customer data with enterprise-grade encryption and secure handling. Communicate with complete confidence.

Reduce No-Shows

Send automated reminders before appointments. Confirm jobs and allow easy rescheduling via text.

Actionable Analytics

Track delivery, open rates, and customer responses. Optimize your communication strategy for maximum impact.

Boost Customer Satisfaction

Follow up after service completion with satisfaction surveys and request reviews from happy customers.

Easy Integration

Connect effortlessly with your favorite business software via our robust API, Xero integration, or CSV import.

Real Results for SME Businesses

House Washing & Cleaning

Automate job confirmations, send day-before reminders, notify customers of team arrival, and collect feedback after service completion.

"Our no-show rate dropped by 70% after implementing Text Reload reminders. It's completely changed our business." - Premium Home Cleaning

Car Dealerships & Mechanics

Send service reminders, notify customers when vehicles are ready for pickup, and deliver personalized offers for maintenance services.

"We've seen a 40% increase in service bookings since implementing Text Reload's automated maintenance reminders." - AutoCare Dealership

Security & Compliance Built-In

Enterprise-Grade Encryption

All message content and customer data is fully encrypted both in transit and at rest.

Comprehensive Compliance

Our securely isolated databases keep your customer information separate and protected, with industry-standard data segregation practices.

Role-Based Access Control

Fine-grained permissions ensure team members can only access what they need.

Pricing Plans for SME Businesses

SME

Pay per campaign

$9 /campaign/month

Plus pay as you go messaging

Includes:
  • Full campaign functionality

    All features included

  • Xero integration

    Connect your accounting system

  • CSV data import

    Easily import client data

  • Email & chat support
  • Add more campaigns anytime

    $9/campaign/month

Start Free Trial

30-day free trial, no credit card required

Available integrations:

Xero Xero Accounting Integration
Nexwave Nexwave ERP Integration

Need a custom plan for your large business? Contact us for enterprise pricing.

Ready to Transform Your Customer Communications?

Join hundreds of SME businesses already using Text Reload to deliver exceptional customer service through automated SMS.