Terms of Service

Welcome to TEXTRELOAD LIMITED. By accessing and using our SMS notification services ("Services"), you agree to comply with the following terms and conditions ("Terms").

1. Services Description

TEXTRELOAD LIMITED provides an automated SMS notification platform that allows tradespeople ("Users") to send SMS notifications to their clients for purposes such as payment reminders and service renewals. The Services integrate with the Xero API to facilitate the management of financial transactions and customer details.

2. User Responsibilities

• Account Registration: Users must register for an account by providing accurate, current, and complete information as prompted by the registration forms.
• Account Security: Users are responsible for maintaining the confidentiality of their account credentials and are fully responsible for all activities that occur under their account.
• Legal Compliance: Users must use the Services in compliance with all applicable local, state, national, and international laws and regulations, including but not limited to those related to data protection, electronic communications, and anti-spam legislation.

3. Consent Requirements

• Obtaining Consent: Users must obtain explicit written or verbal consent from their clients before sending them SMS notifications via our Services. It is the User's responsibility to ensure that all recipients have opted into such communication.
• Record Keeping: Users should maintain records of consent obtained from their clients, including the date, method, and context in which the consent was collected.

4. Third-Party Services and Privacy

• Xero API: We use Xero's services to access data such as customer names, invoice amounts, dates, phone numbers, and email addresses, necessary for sending SMS notifications. We do not store your Xero credentials. For more information, please visit Xero Privacy Policy.
• OpenAI: Some of our services use OpenAI's technology to categorise invoices and optimise message content. We only send anonymised data necessary for these operations. For more information, please visit OpenAI Privacy Policy.

5. Use of Services